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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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i reinstalled vista but it will not allow installation of service

Customer Question

i reinstalled vista but it will not allow installation of service packs
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello Peter! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=dcae94eb-0074-4f99-8fc6-b0c3c4b4b104

Thank you,

Expert:  Viet -MS Office Tech replied 3 years ago.

Hi Peter,

I'm sorry, we could not get SP1 to installed. Please do a factory reinstallation again, then don't install anything else, but install windows update/service pack right away, and check.

If needed, please see:

http://social.technet.microsoft.com/Forums/windows/en-US/4120f8ff-ae6c-437f-a40d-8d48794d9841/services-pack-1-for-vista-home-premium-will-not-install?forum=itprovistasp

Please let me know how it goes any time. Thank you

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