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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 39402
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I HAVE FORGOTTEN MY pASSWORD XXXXX i HAVE RECEIVED A SECURITY

Customer Question

I HAVE FORGOTTEN MY pASSWORD XXXXX i HAVE RECEIVED A SECURITY CODE BUT IT DOES NOT WORK.i CHECKED MY E-MAIL ADDREE AND DOUBLE CHECKED THE CODE NUMBER!!
Submitted: 3 years ago.
Category: Microsoft
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

For privacy reasons, we block email addresses.

Can you tell me ONLY the part of your email address AFTER the @ symbol please?
Customer: replied 3 years ago.

hotmail.co.uk


 

Expert:  Richard replied 3 years ago.
Thank you Yvonne,

I want you please to click on my link below. This is the recovery form for your account and it is going to ask you a series of questions.

Please be as accurate and detailed as possible in order to have the best chance for recovery.

The form you can access here

https://account.live.com/acsr?rollrs=04

Fill in this form and let me know the results please

Thank you