Microsoft Office Questions? Ask a IT Expert for Support ASAP
Yes please do.
James, I am having difficulty joining you. Tried 20 options and still nothing.
When I click the teamviewer .com line it goes orange and I cannot open it.
It will not download and the message read....Team Viewer_Setup_en.exe contained a virus and was deleted......this is the message I have received when I tried to download anything.
Yes, I already tried it in safe mode. The problem is still there.
I do not have another browser on my machine.
I will try and get back to you.
Still unable to download windows updates
Still get the same answer when I tried to download it.
Not recently ,don't know if it would work. Would you like me to try it and get back to you?
Hi James, tried to restore to the earliest time available but no change. I then tried a recent restor point but again no change. Still unable to download any material including updates.
Hi there, I am Michelle, and i am a licensed computer professional, i see you are asking about windows update issue, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.
Click the Link above 1) Click Join 2) Click Run/OK/Yes/Allow if asked 3)Click Allow /Run/Ok if asked by Anti Virus 4)Let me know any issues
Hi Michelle, I have tried to click on the link but no success. I tried this with James and was unable to download the link.
open this link and click on the green button start full version its free
Hi Michelle, the same problem. Tried to download and the response..failed, contains virus. I cannot download.
Same answer...virus scan failed.
How do I disable the antivirus? In plain terms please.
Michelle, I have run out of time and we have to come back to you later. Thanks for your help in the meantime. Hope we can get this fixed when I return. Yours sincerely, Robert.