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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 37595
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Have following problem with Windows 7 User Profile Service

Resolved Question:

Have following problem with Windows 7 'User Profile Service' service failed the logon. User profile cannot be loaded. Sending this from my Wife's profile - any ideas. Thanks, XXXXX XXXXX
Submitted: 3 years ago.
Category: Microsoft
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

I can help you with this.

First, can you turn off the computer

turn it on and keep tapping F8 until you get to a menu.

Choose Safe Mode.

This should get you into Windows in Safe Mode (you wont have internet but it is not needed for this).

Once in, click Start, and type in

System Restore

Press enter and follow the onscreen instructions to perform a Restore from the last Restore point.

Once completed, tell me if you can now start into Windows normally please.

Thank you
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