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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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dear sir, I purchased office365 a year or two back and I have

Customer Question

dear sir, I purchased office365 a year or two back and I have had my computer
replaced due to a complete breakdown, my office 365 home premium was lost,
I have now got a new computer and I have no office 365 ,yet I am still paying for it
yearly.
how do I download it again as I have not got the activation number,

yours Rodney carter
Submitted: 3 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i remotely connect to your computer and assist you in setting this up?

Thanks
Customer: replied 3 years ago.


no. I am sorry but I don't open my computer to any one, no offence


meant.

Expert:  KamilAnwar1 replied 3 years ago.
Rodney

That's okay. Do you have access to your e-mail address with which your purchased Office 365?

Thanks
Customer: replied 3 years ago.


it is :- Rodney.carter@ sky.com

Expert:  KamilAnwar1 replied 3 years ago.
Rodney

Please click the link below;

http://office.microsoft.com/en-001/products/redir/XT103995307.aspx

Sign in with your ID (it must be the one which had been used to purchase Office 365) i.e rodney.carter @ sky.com

Once you login, you will be able to see your Office Products.

From here, you can download it again and then after it has been downloaded you can sign in with your SKY ID.

Let me know if you need help or clarification on any process.

Thanks

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