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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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my windows explorer has stopped working

Customer Question

my windows explorer has stopped working
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


I hav no problem with you remoting into my mchine. How do we proceed?

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=8032d2a7-d2ad-4542-8324-197c1435d99d

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

what information do you need?

Expert:  James K. replied 3 years ago.
none

http://166.78.231.170:8040/?Session=8032d2a7-d2ad-4542-8324-197c1435d99d

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues
Customer: replied 3 years ago.

Have looked at my e-mailand there is a password but what do I do with it? What are these other offers that keep popping up?

Customer: replied 3 years ago.


What information? You alreqdy have permission to use remote means to access the computer. Do not know what else to tell you

Expert:  James K. replied 3 years ago.
I need you to click the link i sent without that i cant connect