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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I did a list on Microsoft Word and saved it on my memory stick.

Resolved Question:

I did a list on Microsoft Word and saved it on my memory stick. I named it WDU3ALoftTheatreGroupmembers. Now my system won't let me open it. I don't understand anything about computers. A prompt comes up telling me to either use Recover Text converter on the Open and Repair feature, but I don't know what that means or how to access them. Please help
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

Yes James That would be OK The memory stick is still in my Dell Inspiron slot. I hope I can understand the details to connect. Will you be doing it immediately? Cheers Liz

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=284f6541-a831-4164-9050-995777e01bb0

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  James K. replied 3 years ago.
Remote Fix cheers James
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