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Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 17169
Experience:  Expert for over 10 years
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I have two Skype accounts and I need to cancel one of them

Resolved Question:

I have two Skype accounts and I need to cancel one of them
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Josh replied 2 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

To delete the personal details from your profile:

  1. Sign in to your Skype account.
  2. Under Account Details, select Profile.
  3. In the Personal information section, click Edit next to Change password.

The Edit option selected in the Personal information section.

  1. Remove any personal details you provided. You can replace your details in the fields with random characters such as “qwerty” or “xxx” because empty fields cannot be saved.
  2. Click Save.

Learn how to change your primary email address.

Learn how to change your profile picture.

You can also remove your Skype Name from the Skype sign-in screen.

If you want us to remove your Skype Name from the Skype directory, you need to contact ourSkype Customer Service. It may take up to two weeks to remove your name from the directory.

When we remove your Skype Name from the Skype directory, it will still appear in the contact lists of people who have added you as their contact. Only they can remove you from their contact list. But even if they don’t, they won’t be able to call you on Skype.

Customer: replied 2 years ago.

I have deleted details as you suggested, but I could not delete my date of birth

Expert:  Josh replied 2 years ago.
John,

Change the date of birth to a random one.
Customer: replied 2 years ago.

When I click "save" nothing happens

Expert:  Josh replied 2 years ago.
Make sure that after you remove your data to replace your details in the fields with random characters such as “qwerty” or “xxx” because empty fields cannot be saved.
Customer: replied 2 years ago.

The password XXXXX and the phone number fields are highlighted red with an !

Expert:  Josh replied 2 years ago.
You must enter a fake phone number as well and you must keep your password XXXXX that is not personal data that someone can view.
Customer: replied 2 years ago.

I have been informed that my profile has been updated

Expert:  Josh replied 2 years ago.
Great - Your profile is 'erased'
Customer: replied 2 years ago.


Many thanks Josh. Will my other account still be live

Expert:  Josh replied 2 years ago.
John,

Yes, it is still active.

Please rate to finish this session so I can get credit. Please rate as EXCELLENT, GOOD, or OK
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 17169
Experience: Expert for over 10 years
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