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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have just received an unsolicited request from Microsoft

Resolved Question:

I have just received an unsolicited request from Microsoft with a new verification password XXXXX means someone is trying to get into my account. However the account name they are trying to get access to is the one I changed about a month ago? What does this mean and what should I do?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  James K. replied 2 years ago.
Hello XXXXX isXXXXX

Welcome to Just Answer

Is this an Old Or New Email Account ?

Good news the verification process is working correctly so they cannot get in.

Customer: replied 2 years ago.

It is an old account, so why did I receive the email in the account which has my new password?

Expert:  James K. replied 2 years ago.
You recived the Email in the New account ?

Im not really sure what your saying

"o why did I receive the email in the account which has my new password?"
Customer: replied 2 years ago.

I received the email in the new account, yet the password XXXXX which the verification number (unsolicited) was sent was the former password.

Expert:  James K. replied 2 years ago.
Can you still log into the old account
Customer: replied 2 years ago.

Don't know. I've gone over to Apple and don't need to log in every time I access emails.

Expert:  James K. replied 2 years ago.
Check to see if you can log in , If you Can change the password XXXXX To make Sure the accounts Secure , after that your all done

Cheers James


Thanks ok now Please rate my Service with the Smiley Faces and submit and come back any issues

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Cheers James
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience: Technical Director of IT Company
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