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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I appear to have forgotten my Microsoft Password. I am

Resolved Question:

I appear to have forgotten my Microsoft Password. I am attempting to find out what total package of Broadband/Infinity etc. that I have signed up to, whether I am up to date with any ongoing payments I should be making, and what Password ***** should be using. My name is***** XXXXXXX XXXX XXXXXXXXXX, XXXXX XXXX XXX XXXXX XXXXX Please contact me to help sort me out. Ian XXXXX

Submitted: 3 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.
Can i remotely connect to your computer to check the issue and help you fix it?
Thanks
Customer: replied 3 years ago.

Yes please

Expert:  KamilAnwar1 replied 3 years ago.
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=904708
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Expert:  KamilAnwar1 replied 3 years ago.
I have resolved the issue via remote support.
Thanks
KamilAnwar1 and other Microsoft Specialists are ready to help you
Customer: replied 3 years ago.

Perfectly satisfied, but strangely, I found today that my telephone number is ***** This is very strange, as being a widower for several years, I am THE ONLY PERSON who would have requested that. This is obviously a BT Error, and although, hopefully, after about an hour on the line with them, this situation has been resolved.

The BT contact coincidentally is in India, the country of my birth, since I was born in New Delhi! My father spent twenty years with Burma Shell in what is now two Asian Countries! My elder brother was born in Karachi! Thanks again for all your help. I think the Hindi for Thanks is Choukria? Many Salaams, Ian XXXXX.