We have had a problem with our computer which has entailed us having tp re install microsoft office/word. We have had great difficulties trying to install this as we haven't got the original Product Key. however we have got the code which is on the back of the card we were given when we bought the computer at the beginning of December 2012. We also have the receipt. the code is as follows xxxxxxxxxxxxx the Manager of our local PCWorld store in Worcester, Guy, hopes you will be able to link this number to our product Key so that we can reinstall Office/Word which was lost when our computer recently went to Hewlett Packard to be repaird. They wiped Office/Word off. I do so hope you can help us with this problem as we paid for this to be installed when we bought the computer Dec. 2012 but now we can no longer access it.
We bought the computer first and the package was installed in store
it was installed instore when we purchased the PC , we were not given the 25 character code . The characters on the card ...Office Home and Student 2010
WE DIDNT PC WORLD TRIED AND THEY COULDNT BECAUSE WE NEED THE PRODUCT KEY FROM THE PIN NUMBER THAT I HAVE GIVEN YOU..