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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 38459
Experience:  Over 15 year experience resolving Microsoft Office Issues
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my outlook email acc will not sync

Resolved Question:

my outlook email acc will not sync
Submitted: 3 years ago.
Category: Microsoft
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which version of outlook you are using.

Which email service it connects to

And the error you get when it fails to synch?

Thank you
Customer: replied 3 years ago.

I am on windows8 and I have a hotmail acc The email that will not sync [email protected]

Expert:  Richard replied 3 years ago.
Thanks

I need though to know the version of Outlook, and the error you get when it fails to synch please

Customer: replied 3 years ago.

how do I find out the version of outlook It just says unable to sync

Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Can you please click on my link below.

http://tinyurl.com/9439e

This will download a program to your computer.

Run this program by double clicking it.

You will then see a ID and Password.

Please send that to me in your next message.

Do not close the program, please leave it open.

Make sure to seperate the code numbers with a space eg: 1 2 3 4 5 6 7 8 9

Thank you
Customer: replied 3 years ago.

My id is 2 6 9 5 5 0 5 2 1 Password XXXXX 6 9 6

Expert:  Richard replied 3 years ago.
connected
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