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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36786
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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told to contact you about my microsoft accout you need to verify

Resolved Question:

told to contact you about my microsoft accout you need to verify that my e mail adress is mine cant set up a microsoft accout . but cant contact you because i cant get into my e mails because you sent me one
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


the reason i cant set up an account is it wont acept my e mail address when i key it in so send me the details im a novice with computers

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=5bf04684-2d8f-468a-ad07-e3c420e45e91

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.


dont know if its working

Expert:  James K. replied 3 years ago.
Not yet - follow the above instructions
Customer: replied 3 years ago.


wont let me run it tells me to try another one

Expert:  James K. replied 3 years ago.
ok there are 6 options to try click try another option
Customer: replied 3 years ago.

did what you said but just went to a site java file format

Customer: replied 3 years ago.
Relist: Other.
have paid 28 pounds I would like an answer hothing wrong with james
Customer: replied 3 years ago.
Relist: Other.
have paid 28 pounds I would like an answer hothing wrong with james
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

 

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer? Please do the following:

 

  1. Please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download and run the file join.me when it prompts or shows
    (Close / cancel any trial window if prompted)
  3. If prompted, click on "share".
  4. Then tell me the 9 digit numbers that it will show in the join.me program.
  5. Do not close the join.me program.

 

Please reply at the box below. Thank you,

Customer: replied 3 years ago.
Relist: Other.
have paid 28 pounds I would like an answer hothing wrong with james will someone help me with my problem
Customer: replied 3 years ago.
Relist: Other.
have paid 28 pounds I would like an answer hothing wrong with james will someone help me with my problem
Customer: replied 3 years ago.
Relist: Other.
have paid 28 pounds I would like an answer hothing wrong with james will someone help me with my problem
Expert:  Viet -MS Office Tech replied 3 years ago.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer? Did you see my last reply? Please do the following:

 

  1. Please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download and run the file join.me when it prompts or shows
    (Close / cancel any trial window if prompted)
  3. If prompted, click on "share".
  4. Then tell me the 9 digit numbers that it will show in the join.me program.
  5. Do not close the join.me program.

 

Please reply at the box below. Thank you,

Customer: replied 3 years ago.


did what you said pressed joinme itcame up run close not share

Expert:  Viet -MS Office Tech replied 3 years ago.

Please follow the exact steps. In step # XXXXX I told you to download and run, so please run, and continue:

  1. Please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download and run the file join.me when it prompts or shows
    (Close / cancel any trial window if prompted)
  3. If prompted, click on "share".
  4. Then tell me the 9 digit numbers that it will show in the join.me program.
  5. Do not close the join.me program.

 

Please reply at the box below. Thank you,

Customer: replied 3 years ago.


ran the program nothing saying shared then when it finishedit came back to this site didnt notice any noo

Expert:  Viet -MS Office Tech replied 3 years ago.
Can you open the installed join.me program on your computer, then let me know what you see? Thank you
Customer: replied 3 years ago.


the numbers the last expert asked me for nine they are 822 077 o67 i am still joined too join me

Expert:  Viet -MS Office Tech replied 3 years ago.
Please click on the join.me program, then click on Yes. Thank you
Expert:  Viet -MS Office Tech replied 3 years ago.

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much. (sc)

Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36786
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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