Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.
Did you purchased Office 2013 online or from a shop?
Do you have the disk with you?
no they installed it for me.
Ok, this is strange, have never heard similar case.
Anyways, do you have the product key of the software?
What was the exact version of Office like office professional or office home
home &student 2013
Thanks, XXXXX XXXXX like me to remotely install this for you? (Small additional fee)
Thanks, XXXXX XXXXX send you an offer for remote help.
Are you using internet explorer browser?
no i use aol
Thanks, XXXXX XXXXX send you an offer now, please check your mai
Please click on this link to connect to remote server: http://22.214.171.124:8040/?Session=64711eff-dc9f-47e4-8d52-e60c93e9995a
In case you are unable to connect, please reply here.
link not working
Please click Ctrl + J to open downloads page > Double click on Elsinore, that may work