Microsoft Office Questions? Ask a IT Expert for Support ASAP
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User ID and password XXXXX are numbers
post them here
What does this mean,
333 627 996
I've switched back to AOL, picked up your messages and will continue [email protected]
The delay my fault, I came out of Firefox then had to restart before going on to AOL
Confirm numbers as
333 627 996 and 9963
I've opened the link (I think) and the first number remains the same at 333 627 996, but the second number has changed to 4442
Back again, I think
I'm not sure what happened
Tuesday morning, 08.15. Am going to do system restore now - will come back to you afterwards.
Done system restore - still no Office.
As to when things went askew, I had access for the first few days of May, up to about 3rd or 4th, I think.
I have a dental appointment this morning, will get back to you lateron my return
Now back from the dentist
Ready to continue
Teamview details are
Have successfully undertaken Factory Repair as you suggested, but am now having trouble in re-installing Office as Microsoft do not recognise my Office Product key. Whilst I know that Office Home and Student is a one PC Installation, sujrely there must be some way to re-install on the same PC in the situation I'm now in.
Am trying to but Microsoft wont recognise my earlier account(s) which were used to first install and then later reijnstall when we were working together.
Sorry to be late back on - had visitors.
I'll try to log into the original account and will come back to you
Success at last, office re-installed and operating - it a bit of time and liason with Microsoft to unstitch things, but got there in the end.