Microsoft Office Questions? Ask a IT Expert for Support ASAP
I wonder if you could help me solve a problem. I have tried everything and am trying to use Powerpoint 2011 for media presentation. The files are large ranging from around half a gig to around 1.89 GB. They open beautifully on my i-mac but not on my laptop. Now, I've had my laptop upgraded for I thought this was the problem. This has cost me £300 and still I cannot open my files for microsoft keeps coming up with error. Can you advise. I would be grateful if you could at least point me in the right direction. I need these files for my business and am very anxious to get them up and running
Microsoft error report
No no powerpoint files open. I have a mac laptop and i-mac desktop. Please tell microsoft about this problem it comes up with.
Can i remote on and have a look are you on the problem machine now
No I am not on the laptop.
I thought that you are supposed to be an expert. I've answered all these questions myself before I came on this site. Can you please get someone who knows how to answer my questions properly