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Ask Ansh P. Your Own Question
Ansh P.
Ansh P., MS Office Specialist
Category: Microsoft
Satisfied Customers: 8148
Experience:  Computer Science Engineer with 10 years experience in MS Office (All Versions).
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have set up a new account with you put in account name but

Customer Question

have set up a new account with you put in account name but didnt know it was working at the time because phone was not connected to network so i enter passward but not shore what i entered
Submitted: 3 years ago.
Category: Microsoft
Expert:  Ansh P. replied 3 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

JACUSTOMER-wdrey33m- :

ok thank you

Ansh P. :

Are you trying to login to your account?

JACUSTOMER-wdrey33m- :

yes

Ansh P. :

Is it your mail account?

JACUSTOMER-wdrey33m- :

not shore ineed this to get app working in phone

Ansh P. :

Is it for your google account or something?

JACUSTOMER-wdrey33m- :

no microsoft account

Ansh P. :

Have you tried resetting the password?

JACUSTOMER-wdrey33m- :

yes

Ansh P. :

How?

JACUSTOMER-wdrey33m- :

by entering maxholly3 as pass word

Ansh P. :

Are you on a computer now/

JACUSTOMER-wdrey33m- :

yes

Ansh P. :

Let me give you a reset link

JACUSTOMER-wdrey33m- :

ok

Ansh P. :

Try resetting password using this link: https://account.live.com/ResetPassword.aspx

JACUSTOMER-wdrey33m- :

do i do this on the phone then how

Ansh P. :

computer

JACUSTOMER-wdrey33m- :

if i go on that link i will lose link with you

Ansh P. :

Click on the link, it will open in a new tab

Ansh P. :

Are you there?