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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 5258
Experience:  Indept expertise on MS Office package
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keep losing proxy server. message says it is not responding.

Customer Question

keep losing proxy server. message says it is not responding. reset it but next time go to another site its gone again
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  michelleclive replied 2 years ago.

michelleclive :

Hi, My name is XXXXX XXXXX i will be assisting you

michelleclive :

please let me know the operating system installed on your computer

michelleclive :

please note you can always reopen this chat from just answer email by clicking on view answer

michelleclive :

now please open control panel..internet options

michelleclive :

click on advanced tab

michelleclive :

click on reset button

michelleclive :

confirm apply and ok

michelleclive :

once done open internet explorer and check

michelleclive :

let me know the status and i will assist further accordingly

Customer:

ok at the moment but want to give it a longer time to see if has cleared problem

michelleclive :

yes sure

michelleclive :

you save this caht in your favorites

michelleclive :

if problem reappears you can let me know

michelleclive :

i will assist you if it repeats

Customer:

will do. will be back to you when happy

michelleclive :

let me know if you need any other assistance

michelleclive :

please click on a smiley below to complete the rating

michelleclive :

else let me know if you have any more questions

michelleclive, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 5258
Experience: Indept expertise on MS Office package
michelleclive and other Microsoft Office Specialists are ready to help you
Customer: replied 2 years ago.

the server problem has returned and keeps coming back even after I carry out your instructions.

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