Hello Ann! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1?What device or program is not working on your computer?Please reply at the box below. Thank you,
Compact flash drive
usb Mass STORAGE
The windows updates are failing
cannot conect my camera to computer, keeps telling me that the driver is missing
It's a desktop, yes have tried a system restore to no avail.
The computer is an advent
no, it came with windows on,It's one of currys/pc worlds own computors
That will take me a bit of time, but will try
No problem; please take your time. Make sure to back up your important files first, such as photos, documents, etc. to a USB drive first.
If key F10 does not work, then try key F11
, and/or Ctrl and F10
, and/or Ctrl and F11
If that does not work, please try this: turn off your computer. Then turn it on, and right after the black screen with white text or the computer company logo disappears, press & release key F8 repeatedly until a menu appears (note: if there is no menu, then try the same steps again, but this time, press key F8 a bit earlier), then select the Repair your computer option, or something similar if available, then reinstall/restore windows.
If needed, try this: click on Start -> All programs -> Advent -> Recovery backup wizard..., then create the recovery dvd disks, then use it to reinstall windows. Please see full video instructions at the website below:
Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue.
Please let me know if you still need help with this. Thank you,