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They were asking for a security code which i did not have and they told me to open another account as well as the one i already have. I can get into the new one but not my usual account and when i get into my new account it has none of my outstanding messages
the old account which was the current account is boysgoodathotmail.co.uk the last password ***** eggnog12.
the new address is patricgoodboysgoodathotmail.com
I dont know what you meanby access to recovery address. All i know is when i log in to hotmail it connects me to the new address and I don't know how to access the old one with some important messages on. My Mothers birth place is either Bethnal Green or Shorditch