its Windows 8.1
that would be excellent if you can. Just to confirm with you I bought this as a pack and it includes powerpoint, excell etc. All of the icons respond in the same way.
Please give me the ID Password ***** one reply and do not close the window showing ID Password.
ID ********* /p>
Bizarly it works now on my wifes e-mail account but I still get an error message on mine
were sorry but word has run into a problem that means word needs to close. there is then a tab to repair which does nothing
Thankyou for your help. It has been a great help.
Do you need me to do anything? I have checked again this morning and everything is working on my wifes sign on and on mine everything exceppt word is working.
this all started to work after the second install that you ran.
Strangest of all is that if my wife is signed in and I go to the top right hand corner and switch user to me I can access Word. Just not if I go in through my sign on page.
At the end of the day this is now a workable solution and I am sure that you have enough other people to help.
Thank You for you persistence and communication. Both of which have been excellent.