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Ansh P.
Ansh P., MS Office Specialist
Category: Microsoft
Satisfied Customers: 8148
Experience:  Computer Science Engineer with 10 years experience in MS Office (All Versions).
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I have word starter 2010 which, since recent updates now wont

Resolved Question:

I have word starter 2010 which, since recent updates now won't open, I get a message about configuration failure. If I follow the advice on their website to un-install then re-install, it won't let me. If I try to delete any of the components it denies access. This is driving me mad, I have tried several times to use system restore but to no avail, this action only turns off the wifi connection! Don't know what else to try. hope you can help!! Thanks
Submitted: 3 years ago.
Category: Microsoft
Expert:  Ansh P. replied 3 years ago.
Hi and welcome.

I'm Ansh and today, I will be trying my best to solve your issue.

Would you like me to help you remotely?
Customer: replied 3 years ago.

yes that would be helpful

Expert:  Ansh P. replied 3 years ago.
Thanks David. Which browser are you using now?
Customer: replied 3 years ago.

google chrome

Expert:  Ansh P. replied 3 years ago.
Please click this link and join the session: http://166.78.231.170:8040/?Session=3f12ba3b-7be4-4fca-be98-420fa881844b

Let me know if you face any issues. Please make sure you run the tool after download. Thank you.
Expert:  Ansh P. replied 3 years ago.
Please rate me below. Thank you!
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