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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38211
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I have an issue with Microsoft Excel particularly as if I cant

Resolved Question:

I have an issue with Microsoft Excel particularly as if I can't seem to save a spreadsheet if I want to save it to a new folder in my documents. If I use the save as function it just stops working and won't respond. Any ideas
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello David! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have Microsoft Office / Excel 2003, 2007, 2010, etc.?

Is there any issue with other Microsoft Office program, such as Microsoft Word?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.


It is Microsoft Office 2013 and it does affect Word as well and probably other programmes. Windows 8. Remote session is ok if you can as I am not computer techy

Expert:  Viet -MS Office Tech replied 3 years ago.
Please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run:

http://166.78.231.170:8040/?Session=d0c02418-a155-4620-b72a-24a3ce0bbdc8

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet -MS Office Tech replied 3 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank
Viet -MS Office Tech and 3 other Microsoft Specialists are ready to help you