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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have had an e mail from yourselves advising me to claim a

Customer Question

I have had an e mail from yourselves advising me to claim a refund for software sold ( scam) I am still trying to find refund form online. Please can you tell me how to find refund form. Many Thanks Simon mobile no *********** Home Evening & weekends 0191(###) ###-####
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer


what is the name of the software your looking to get a Refund for ?
Customer: replied 2 years ago.

It was supposed to have been a Windows based purchased from Microsoft.Microsoft have informed me that I have been misold this hence I have been victim of a scam.

Expert:  James K. replied 2 years ago.
so you were buying Office or Windows

where did you buy it from ?

Customer: replied 2 years ago.

Somone claiming to be from Microsoft said that my computer could be hacked into unless I protected it.This happened last december

Expert:  James K. replied 2 years ago.
This is a common Scan

I doubt you will get a refund at all

Has your machine been checked out to make sure its clean of the software
Customer: replied 2 years ago.

The Laptop has been checked & there appears to be nothing untoward as advised by my Computer supplier & Technician.

Expert:  James K. replied 2 years ago.
Perfect -

Do you know the name of the software installed ?

The company that did it - ive never know any person get a refund

HERE IS SOME MORE INFO on the SCAM


Cheers James

Now Please Rate my Service with the smiley Faces and Submit and come back any Issue


James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience: Technical Director of IT Company
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