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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have had an e mail from yourselves advising me to claim a

Customer Question

I have had an e mail from yourselves advising me to claim a refund for software sold ( scam) I am still trying to find refund form online. Please can you tell me how to find refund form. Many Thanks Simon mobile no *********** Home Evening & weekends 0191(###) ###-####
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer


what is the name of the software your looking to get a Refund for ?
Customer: replied 3 years ago.

It was supposed to have been a Windows based purchased from Microsoft.Microsoft have informed me that I have been misold this hence I have been victim of a scam.

Expert:  James K. replied 3 years ago.
so you were buying Office or Windows

where did you buy it from ?

Customer: replied 3 years ago.

Somone claiming to be from Microsoft said that my computer could be hacked into unless I protected it.This happened last december

Expert:  James K. replied 3 years ago.
This is a common Scan

I doubt you will get a refund at all

Has your machine been checked out to make sure its clean of the software
Customer: replied 3 years ago.

The Laptop has been checked & there appears to be nothing untoward as advised by my Computer supplier & Technician.

Expert:  James K. replied 3 years ago.
Perfect -

Do you know the name of the software installed ?

The company that did it - ive never know any person get a refund

HERE IS SOME MORE INFO on the SCAM


Cheers James

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