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Pete
Pete, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18290
Experience:  Over 16 years of experience in the Electronics and IT industries.
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lost facebook ,my email address is not being recognised and

Customer Question

lost facebook ,my email address is not being recognised and cant reset password ***** not allowing me to do so
Submitted: 3 years ago.
Category: Microsoft
Expert:  Pete replied 3 years ago.

Pete :

Hello,
Welcome to JustAnswer!

I am Pete, and I'll be happy to assist with your question

Pete :

Who is your email service provider?

Pete :

When was the email account that is associated with your Facebook account last used?

Pete :

What is the exact error message you get when you try to log into Facebook?

Pete :

What is the exact error message you get when you try to log into your email account?

JACUSTOMER-91zaolzk- : HOTMAIL.LAST USED ABOUT 3 WEEKS AGO IT SAYS INCORRECT PASSWORD.
JACUSTOMER-91zaolzk- : WHY HAVE YOU GONE OFFLINE
Expert:  Pete replied 3 years ago.
Hi Louise,
I notice you have left the chat session.
Please reply here to continue.
Thanks!
Expert:  Pete replied 3 years ago.
Hi Louise,
Please refresh the chat page and reply to me here.
Expert:  Pete replied 3 years ago.
Louise,
I am still online, however you appear to be stuck in the chat session - please refresh your page by pressing F5 and then reply to me here.

Thanks!
Expert:  Pete replied 3 years ago.
Hi Louise,


I'm just following up with you to see how everything is going. Do you need any further assistance?

Let me know,

Pete.