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AAATom
AAATom, Consultant
Category: Microsoft
Satisfied Customers: 468
Experience:  Master's Degree in Computer Science, 20+ years of experience
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I have just had a phone call purporting to be from Microsoft

Resolved Question:

I have just had a phone call purporting to be from Microsoft saying that my computer is being hacked and that my licence will be revoked and my computer will be a useless pile of junk. Is this call from Microsoft
Submitted: 3 years ago.
Category: Microsoft
Expert:  AAATom replied 3 years ago.

AAATom :

Hello and welcome to JustAnswer!

I would like to help you regarding this phone call.

Such phone calls are almost always a scam.

AAATom :

Did you give the caller any information about your self or your license etc?

Customer:

NO

AAATom :

OK, that is good.

AAATom :

Did the caller know any details about you?

Customer:

I cant be sure but I don't think so

AAATom :

OK, that is good too.
That was likely just a random call.

AAATom :

Some companies do that to get advantage over people.

AAATom :

As you did not give them any information and the did not know anything special about you, there is no immediate danger.

Customer:

Just as I thought. Many thanks

AAATom :

You are welcome!

AAATom :

Is there anything else regarding this issue I can help you with?

Customer:

No. That is just fine.

AAATom :

OK, thank you.

AAATom :

If you are satisfied with my service I would appreciate it very much if you could rate my answer.
A positive rating will ensure that I am compensated for my time.

Thank you,
Tom

Customer:

Goodbye Tom

AAATom :

Goodbye!

AAATom and other Microsoft Specialists are ready to help you