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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 35243
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I want to create an account with Microsoft. Please help me

Customer Question

I want to create an account with Microsoft. Please help me
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message when creating a Microsoft account?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,







Customer: replied 2 years ago.

It is a windows 7[2] P'm not that skilled on computer to do a remote session. Honestly speaking, I'm acomputer illiterate. That is why I need a basic help from you to set one. Thanks

Expert:  Viet -MS Office Tech replied 2 years ago.

I will do on the steps for you directly on your screen together with you. Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=346fa513-5758-4f81-8a1a-201e2810b430

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you.

And/or can you please click on the website below:

https://signup.live.com

, then there, fill out all the requested information there

, then click on "Create account" at the bottom in order to create a Microsoft account.

Please reply at the box below. Thank you,





Customer: replied 2 years ago.

I followed the instruction and the page that propped showed an information saying, !sorry they could not help me and that I can ask m0re questions or seek more information.! But unfortunately this is all I'm interestednin for now.

Expert:  Viet -MS Office Tech replied 2 years ago.

I'm sorry, it is strange. Let's try this: Please click on the website below:

https://signup.live.com

, then there, fill out all the requested information on the page

, then click on "Create account" at the bottom in order to create a Microsoft account.

(Note: if it says your email address is already existed, etc., then please reset your Microsoft account password ***** the website https://account.live.com/ResetPassword.aspx)

Edit: We've been communicating, but it looks like you are not there; when you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

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