hi, I am ready
Click File and select print. it will open Print properties window.
From the window, select print Current page
Then, click print, it will print only the selected page.'
Are you able to do that?
This does not happen when I press file print it just asks for how many copies and has a print window
May I know the options you get on the print window?
sorry I meant just a print button
yes it is then I'm on excel where my spread sheet is, this is very confusing lol
Please click Start and select Devices and Printers.
yes done that
Do you see your printer name over there?
Do you see a green check mark to it?
no can't see one
Please right click on the printer and select Set as Default.
Now, green check mark is on the printer. Right?
no still can't see one
May I know the printer you are using?
Can I access your computer remotely and help you resolve the issue?
Do you have Teamviewer installed on your computer?
sorry I don't know
Please go to the link below, download and install teamviewer.
After installing let me know the ID and password ***** you see on teamviewer.
Have you installed teamviewer?
ID: ********* Password: 6966
Please let me know the ID as 345 678 457
ID: 578 476 103
Please make sure that Teamviewer is open your computer and the ID is correct.
Are you there?
Please let me know if you are there.
sorry did not download it properly ID 578 476 103 Password: 7837
Please let me know the password.
hi,the problem is still there! Password: 7837