Hello Marie! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is there any error or message?Do you have windows xp, vista, or 7, or 8, or 8.1?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I Have windows 8
yes we can
Note: to play films, go to the Desktop screen mode (from Start screen, click on Desktop)
, then open the icon Clubcard TV... and play films.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.