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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38161
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Hi I have a laptop that I installed Microsoft Silverlight which

Resolved Question:

Hi I have a laptop that I installed Microsoft Silverlight which the clubcard tv said to use the film I want to see will not, can you help me please so I can watch the film.
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello Marie! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, or 8.1?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,









Customer: replied 3 years ago.

I Have windows 8

Expert:  Viet -MS Office Tech replied 3 years ago.
Thank you. Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you

Customer: replied 3 years ago.

yes we can

Expert:  Viet -MS Office Tech replied 3 years ago.
Please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run:

http://166.78.231.170:8040/?Session=74d95bff-6878-4565-a956-037cf43101ed

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you



Expert:  Viet -MS Office Tech replied 3 years ago.

Note: to play films, go to the Desktop screen mode (from Start screen, click on Desktop)

, then open the icon Clubcard TV... and play films.

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

Viet -MS Office Tech and other Microsoft Specialists are ready to help you