Yes I have windows 7 home premium installed
Please do the following to run Microsoft Office 365 Online Repair:1. Exit all Microsoft Office 365 products (Excel, PowerPoint, etc) and then go to Control Panel and click on Uninstall a program (Programs and Features)2. On the list of installed programs, locate Microsoft Office 3653. Right-click it and select Change4. When a new window opens, select Online Repair and then click RepairWait until the repair process has been finished and after that, check if you can start and use all Microsoft Office 365 products, including Word.
Have now completed the above but still unable to open a new template in word
I have not yet had a reply to my response - Word is still not working - Can you please review and come back to me with what to try next
It does not open at all