How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

when tried to install office 2013 home and student told wouldnt

Customer Question

when tried to install office 2013 home and student told wouldnt install what do i do now
Submitted: 2 years ago.
Category: Microsoft
Expert:  Chris L. replied 2 years ago.
Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

There could be a number of different issues causing the problem. In order to help you will need to provide more information.

First which version of windows are you using?

Second, did you ever have a previous version of office installed on the computer?

Third, what is the exact error message you received?

Please let me know so I can further assist.
Thank you,
Chris









Related Microsoft Questions