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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5661
Experience:  Indept expertise on MS Office package
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HOW CAN I SPEAK TO SOME ONE ON THE PHONE TO GET MY HOT MAIL

Customer Question

HOW CAN I SPEAK TO SOME ONE ON THE PHONE TO GET MY HOT MAIL UNBLOCKED
Submitted: 3 years ago.
Category: Microsoft
Expert:  michelleclive replied 3 years ago.
michelleclive :

Hello. My name is ***** ***** I will be assisting you today.

michelleclive :

hotmail is a free webbased internet email service it does not have a phone support online however there are various ways to get your account activated if you are unable to login.

michelleclive :

let me know what problem are you facing with hotmail i will try my best to get it fixed.

Customer:

forgot my password ***** hot mail will not except

michelleclive :

do you remember the secondary email or a phone number you entered when you created this hotmail account to recover the password.

Customer:

I have tried but can not rember

michelleclive :

may i remote access and try resetting the password ***** your pc

Customer:

yes

michelleclive :

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know if there is any issue in connecting

Customer:

I do not know what to do sorry

michelleclive :

Click on the link above and follow the onscreen steps

michelleclive :

let me know if you are facing any problem running the remote tool

Customer:

If I do go on Hotmail I will lose this page is that ok

michelleclive :

open another tab to open the link

michelleclive :

or do a right click on the link and select open in a new tab

michelleclive :

you can come back to the chat screen by opening justasnswer email from your inbox.