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JamesI
JamesI, Other
Category: Microsoft
Satisfied Customers: 1594
Experience:  James has experience providing 3rd lines support for a range of office apps, from 2000 to 2013, including project and visio.
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Hello -- My Microsoft Outlook 2010 will not allow access to

Resolved Question:

Hello -- My Microsoft Outlook 2010 will not allow access to the email. Can you help me reopen the page? If not, can you help me to transfer my addressbook to BT Yahoo Email Contacts page?
Submitted: 3 years ago.
Category: Microsoft
Expert:  JamesI replied 3 years ago.
JamesInch :

Good morning

JamesInch :

I am very sorry to hear BT were unable to assist you last night. However I am sure we can address this problem, are you free now if we do a remote session so you can show me the issue?

Customer:

Yes, I'm free, but please instruct in simple terms!

JamesInch :

Not a problem, can I take your name please?

Customer:

Carol Saumarez

JamesInch :

Ok, thank you is it ok if I call your Carol?

Customer:

Yes, please

JamesInch :

You may be asked to download a plugin which allows me to view your machine. please click download or accept if prompted

JamesInch :

Hi

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