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JamesI
JamesI, Other
Category: Microsoft
Satisfied Customers: 1348
Experience:  James has experience providing 3rd lines support for a range of office apps, from 2000 to 2013, including project and visio.
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new laptop cant access emails on outlook

Resolved Question:

new laptop cant access emails on outlook
Submitted: 2 years ago.
Category: Microsoft
Expert:  JamesI replied 2 years ago.
JamesInch :

Hi could you tell me who your e-mail provider is?

JamesInch :

I ask as there is a known issue with Btinternet currently.

<span class="JA_chatAuthorName"Customer:

Vodafone,no known issues, was working on old desk top prior

<span class="JA_chatAuthorName"Customer:

internet ok

JamesInch :

Ok do you have the machine in front of you now?

JamesInch :

Let me know a suitable time and I can remote on and take a look.

<span class="JA_chatAuthorName"Customer:

now?

JamesInch :

Sorry it appears we keep missing each other, how about Sunday morning

<span class="JA_chatAuthorName"Customer:

say 09.00?

<span class="JA_chatAuthorName"Customer:

better sun 08.00 ok?

JamesInch :

Sounds ok to me, what number is ***** to call you on

<span class="JA_chatAuthorName"Customer:

+XXX XX XX XXXXX

<span class="JA_chatAuthorName"Customer:

available when you are, hopefully we can sort this today?

JamesInch :

sorry I have only just seen this message today, ill aim to give you a call at 8.30 tomorrow (Tuesday)

Customer:

thanks talk then

Customer:

allo allo

JamesInch :

Hi good morning, I tried to call at 8:33 and at 8:40 the phone just rang with no answer, are you free around 10:30 today?

Customer:

yes

JamesInch :

Hi

JamesInch :

Please go to https://broker.gotoassist.com/h/ao?Question=DR503-108-768 I will call in 5 mins

JamesInch :

Hi John,
I would appreciate if you could rate the service you received today so I can close this ticket off.
Have a good day

JamesI and other Microsoft Specialists are ready to help you

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