Hello & Welcome to JustAnswer.
Do you currently have access to this PC ?
and the hard drive?
hi, I'm on the pc at the moment. The new hard drive has yet to be installed.
Okay. You can download a software called Belarc Advisor, which will produce a list of all the licenses stored on this PC.
Once the setup finishes installing Belarc, it will open a page in your browser with all the details. At the bottom of this page, you will find a section containing license keys.
Is it easy to find then?
Yes - do you want me to remotely connect to your PC and run this for you?
are you able to do that?
ok, let's do it, as it's a one off.
Click the link below and run the downloaded program
After the programs, run click OK
Click OK now
Issue has been resolved.