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JamesI
JamesI, Other
Category: Microsoft
Satisfied Customers: 1702
Experience:  James has experience providing 3rd lines support for a range of office apps, from 2000 to 2013, including project and visio.
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MY security code is(###) ###-####but I cannot remember my password

Resolved Question:

MY security code is(###) ###-####but I cannot remember my password ***** allow acess
Submitted: 3 years ago.
Category: Microsoft
Expert:  JamesI replied 3 years ago.
JamesInch :

What service is have you forgotten your password *****

Customer:

my engineer is attempting to reload windows 8.1 on my laptop following a attack

JamesInch :

Right, and what password ***** working your windows one?

Customer:

chris#62Tine

JamesInch :

Hi sorry can we start from the beginner, what service are you trying to access with your password.

JamesInch :

If you could also explain what the security code is for and who issued it I am confident we can get your password ***** for you

Customer:

I had a attack on my computer which necessitated reloading the system and my engineer is attempting to reload windows 8.1

JamesInch :

Yes I understand that, and how can I be of assistance

Customer:

I cannot remember my Microsoft password ***** would like it to be reset

JamesInch :

ok, not a problem.

How do you normally login via outlook.com or hotmail.com

Customer:

So where does that leave me having paid to a solution?

Customer:

log in normally by via outlook

JamesInch :

Please let me know if you are now able to login and reset your password



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