Hi this is Michelle and i will be assisting you today.
can you tell me the problem you are facing with opening the MS Office.
I downloaded this suite of programmes mant
alright and then what happend
Icannot open this suite (Office Home Student 2013) Nothing has happened over period of 5 days !!!
did the download completed successfully
I think so apart from not being able to access any programmes.
How do I open the suite of programmes?
There are two ways i can help you fix the problem.
1. I give you steps on this chat and you follow the steps and let me know how it goes.
2.. I remote access to your computer and fix the problem right in front of your eyes and can use an interactive chat session on the remote screen.
let me know.
remote access please!!!
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know if there is any issue in connecting
please ignore the first link and click on the click here button on the top
are you facing any problem in connecting?
are we still connected?