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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5559
Experience:  Indept expertise on MS Office package
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I need help opening the Office Home Student 2013, programmes,

Customer Question

I need help opening the Office Home Student 2013, programmes, Mike
Submitted: 3 years ago.
Category: Microsoft
Expert:  michelleclive replied 3 years ago.

michelleclive :

Hi this is Michelle and i will be assisting you today.

michelleclive :

can you tell me the problem you are facing with opening the MS Office.

JACUSTOMER-7oruiba7- :

I downloaded this suite of programmes mant

michelleclive :

alright and then what happend

JACUSTOMER-7oruiba7- :

Icannot open this suite (Office Home Student 2013) Nothing has happened over period of 5 days !!!

michelleclive :

did the download completed successfully

JACUSTOMER-7oruiba7- :

I think so apart from not being able to access any programmes.

JACUSTOMER-7oruiba7- :

How do I open the suite of programmes?

michelleclive :

There are two ways i can help you fix the problem.

1. I give you steps on this chat and you follow the steps and let me know how it goes.

2.. I remote access to your computer and fix the problem right in front of your eyes and can use an interactive chat session on the remote screen.

let me know.

JACUSTOMER-7oruiba7- :

remote access please!!!

michelleclive :

okay

michelleclive :

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know if there is any issue in connecting

michelleclive :

Click here

michelleclive :

please ignore the first link and click on the click here button on the top

michelleclive :

are you facing any problem in connecting?

michelleclive :

are we still connected?

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