Hello Steven! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the model of your monitor?Did you lower both the brightness and contrast options using the buttons on the monitor?Do you have a laptop or desktop?
Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Edit: It looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,