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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am being asked by microsoft account about security and I

Customer Question

I am being asked by microsoft account about security and I don't undersdtand.
You seem to have my old e mail address.
I am not too sure whether you have my correct password
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello Alan! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Edit: It looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,

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