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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My Microsoft Word program isnt working properly. I received

Resolved Question:

My Microsoft Word program isn't working properly. I received a message stating 'A problem caused Microsoft Word to stop working correctly. Windows will close and notify you if a solution is available.'
I have not received a solution and I am concerned as I have some important files saved on it which I don't want to lose. I think the problem has something to do with Bluetooth.
Sheila Harvey
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.
Hello
My name is James
Welcome to Just Answer
Can I remote onto your Machine and have a look at your problem
Remote means i can see your issue and fix this for you
Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times
If you wish i can send you the details to connect
Cheers James
Customer: replied 2 years ago.

Sorry for the delay in replying. Yes please remote my machine and have a look

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=4a25bf13-065e-4efb-aaea-18546a385117

Click the Link Above

Click the join button

A file will download

Click Run / OK / Allow if asked
Customer: replied 2 years ago.

Which is the join button?

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=4a25bf13-065e-4efb-aaea-18546a385117

Click the Link Above

Click the Green I agree button

A file will download

Click Run / OK / Allow if asked
Expert:  James K. replied 2 years ago.
Remote Fix Cheers James
James K. and other Microsoft Specialists are ready to help you

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