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IT Miro
IT Miro, Computer Scientist
Category: Microsoft Office
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have forgotten my log-in password & cannot enter . Is there

Resolved Question:

I have forgotten my log-in password & cannot enter . Is there a way to get in?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.


Did you forget a password ***** logging in to your computer, e-mail account or to something else?

Let me know,
IT Miro
Customer: replied 2 years ago.
No I deleted what appeared to be one of two owners then the other owner sort of became active and requests a password ***** I know nothing about
Expert:  IT Miro replied 2 years ago.
So, this is regarding Windows user account password?
Customer: replied 2 years ago.
Yes
Expert:  IT Miro replied 2 years ago.
Thank you for the information!

Do you know which Windows version is installed on that computer? For example, Windows XP, Windows Vista, Windows 7, Windows 8.
Customer: replied 2 years ago.
Windows Xperia media version I think 32 bit the computer is an old dell dimension e520 desktop
Expert:  IT Miro replied 2 years ago.
Which of these screens you see?

1
graphic

2
graphic
Customer: replied 2 years ago.
Lower. No 2 screen
Expert:  IT Miro replied 2 years ago.
OK.

To confirm, you now have only 1 user account active on that computer and it is password-protected, or there are several which you can access?
Customer: replied 2 years ago.
Only one
Expert:  IT Miro replied 2 years ago.
Since you use Windows XP, there may be an easy way of accessing your computer when you forgot a password ***** your user account.

Windows XP has a built-in Administrator account which is enabled by default, but hidden. Also, it is not password ***** by default, so you should be able to access that account easily.

Here is what you need to do:

In the password ***** window, delete your current user name and type Administrator as User Name and leave Password box empty. Press Enter to log on and it should log on using built-in Administrator account.

Once you are logged in, you can access Control Panel > User Accounts, select your user name and remove its password ***** actually knowing it. Once you remove the password, simply log off and log on using your account name.

That should be it!

Regards,
IT Miro
Customer: replied 2 years ago.
Good I am in thanks
Expert:  IT Miro replied 2 years ago.
I am very glad I could help solve the problem! Smile

You can now rate my service using the rating box to confirm that you are satisfied with my assistance.

If you ever need any other assistance, you can always request me on this link:

http://www.justanswer.co.uk/computer/expert-it-miro

Thanks and have a nice day!
IT Miro
IT Miro, Computer Scientist
Category: Microsoft Office
Satisfied Customers: 3140
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
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