Hi Josh an' just tried that (numourous times today on the Desktop) and although I use codes it still does not recognise the account. Is this a Hewland Packard prob rather that Microsoft ?
Rite lets start again - On intial bootup on my HP destop I get to the intial log in screen - it then asks for the PW which I appear to have forgotten. From then on I cannot use the desktop. I revert to laptop and can get a code but the code does not work with the intital Desktop log in screen which is the first thing I see when booting up the HP