Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello & Welcome to JustAnswer.
The only problem i see on your end is that your IP address is blocked, and what i conclude from that is because of the settings you keep getting blocked, and when your IP renews, your mail client tries to resend the messages, and when it does that the message is too old to be accepted by some recepients (OR), all the mails go out from your end all together, which makes the recipient receive all together.
Can you confirm me your e-mail account settings?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $44 but will allow me direct access to work on your issue and fix it (while you watch on your screen).
If you do not need the remote service, then simply provide me the requested information above.
If you need remote service reply me with the words "i want remote".
My email account settings are
account type pop3
outgoing mail server is mail.vodafone.ie
there are no ssl authentication settings for the outgoing server
All of that tab is blank.
When I send a message there is no error as it says all mails went out ok so there is no 0x800xxx message in the send/receive dialog box
I've done that and a mail to myself has gone through.
I've no problem with 99% of my incoming and outgoing mails.
My problem is the intermittent blocking of mails to *****@******.*** and also to the outlook address for *****@******.***
If you have done the settings in the outgoing tab, as suggested above, your mails should now reach the recipients without problems. Your must authenticate with smtp before sending mail, some mail servers (recipients) do not accept mail if it is not authenticated (this was the case) which with the new setting should now be resolved.
And if you can take a second to rate my service below that will be greatly appreciated.
This hasn't explained why some of Liams emails come thru and other don't ?
This is what was happening.
- You were not authenticating to SMTP Server and as a result mails were getting rejected by some recipients.
- As a result of no authentication, your IP 188.8.131.52 was blocked.
- When your Internet renewed your IP, mails were immediately sent all at once.
- Then, again because of no authentication, your new IP was also blocked.
Every mail server has their own setting, some are allowed to accept mails from unauthenticated servers, some are not. However, all your mails should now go fine.
Are you still having issues?
Just so I understand, my IP address changes regularly ? How often would that happen.?
Will the problem be stopped now because I have created authentication in my outlook settings ?
I sent ten mails to Liam an hour ago after I did the authentication and he hasn't received them. Will they not go through until the IP address changes again ?
I removed your IP address from the spamhaus database, so ip shouldn't be an issue. Can i connect to your computer remotely to take a look at the issue directly?
Doesn't this cost money to connect remotely ?