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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 16083
Experience:  Over 10 years work experience.
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On my PC the icon for Office 365 shows that it is syncing 9

Resolved Question:

On my PC the icon for Office 365 shows that it is syncing 9 files which have been updated from another PC. In fact it never seems to stop syncing! When I check the folder the information has arrived, but the symbol beside the icon shows that it is still syncing, instead of showing a green tick.
Submitted: 2 years ago.
Category: Microsoft
Expert:  Jason Jones replied 2 years ago.
Hello,
My name is Jason. I look forward to helping you today.
I can see that you may need a little bit of extra help.
Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you.
Customer: replied 2 years ago.

Hi Jason, The system is still trying to sync 9 items.

Yes you may set up screen a screen sharing session if you like

Michael

Expert:  Jason Jones replied 2 years ago.
Thank you.
Please, click the following link and choose to run the remote application: http://www.justanswer.com/remotedesktop/join.aspx?Session=936e478c-2e10-4b18-8900-c625dfb1fd0f
Expert:  Jason Jones replied 2 years ago.
All is now working.
If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: www.JasonFixedit.com
Thank you for your time and please, do not forget to rate my help below.
- Jason
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