Yes Chris The Computer is mac osx snow leopard
Go to the following page:http://www.teamviewer.com/hi/download/mac.aspxNext click where it says "For the instant customer: TeamViewer QuickSupport"Run that, it will give you an ID and Password, provide me with those.
i have checked the ovr and it is turned off, this only happens when in word, i am using the office mac 2011
as you can see works in all other aplications. I am an 83 year old and therefore it take me a little while to find where i need to be and may not always understand instruction to get me to the correct menu.
I have loaded the software (or at least a 'friend' has).
The details needed for you are below.
Chris with the help of a friend I have followed your instructions several times without success. off
Been away from mac for a while. Problem still there.
not sure what you want as I sent codes yeterday. However here they are again.
ID: 865 340 870
WILL HAVE MACHINE ON but may not be at the desk. Could you ring me when you want to sort the problem.
Tel 01225 316285
Whilst waiting I have tried a number of things.
Firstly accessing the overtype facility on a new Word doc. In this case it will not resort to normal insert it just overtypes, no matter what I do.
On the contrary when accessing any previously created doc I can type normally but if I try setting to overtype it will not work. It continues to type normally.
This may help in your analysis.
Chris I am now in front of computer Ray
id 865 340 870 pass word x275zy
this is exactly as taken from the software you advised me to use.
I have used lower case on the pword because that is how it looked. I had a friend here and we both wrote data down.
There were spaces on the ID
ID 865 340 870
Sorry, bad eyesight as well
Pword is 7w27ik