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Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37485
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Outlook shows my e-mail address on my toolbar but will only

Resolved Question:

Outlook shows my e-mail address on my toolbar but will only open and recognize the e-mail address that I used to open my Hotmail account many years ago
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.

Hello John! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Are you having issue with your email on the iPad or on a windows or mac computer, etc.?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

windows computer

Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you. Are you communicating with me on your windows computer now?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

Yes, I am on the computer now.

We can do a remote support session.

Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c884d59b-0456-4cbe-b06e-67aa3127782b

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet -MS Office Tech and 2 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 2 years ago.

Working on issue. Thank you,

Expert:  Viet -MS Office Tech replied 2 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Thank you very much.

http://www.justanswer.co.uk/computer/expert-itstuff/