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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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lost my e mails forgot password ***** got locked out to many

Customer Question

lost my e mails forgot password ***** got locked out to many tries filling in on line form . not enough information they say i would like my old e mail address back *****@******.*** new email add *****@******.***
Submitted: 2 years ago.
Category: Microsoft
Expert:  arsufi2002 replied 2 years ago.
Hi,
My name is***** look forward to assisting you today with your question and providing the best answer possible.

Before we start let me make you understand that we are third party company who have no relation with your email provider. We shall try our level best to get your mail back..

Would you please answer below queries,

1: what's the lost Email ID ?
(Please type without adding @ symbol. Eg: fiyaz gmail.com , fiyaz hotmail.com etc..)

2: Do you have access to alternate email which have given at time of lost email creation?

please reply
Customer: replied 2 years ago.

lost e mail add xxxxxxxxxxxxxx new email add xxxxxxxxxxxxxx

Expert:  arsufi2002 replied 2 years ago.
Dear Ishbel,
Do you have access to ******byiers.fsworld.co.uk email

If not, then we may need to use security question option where you have enter correct answer

please answer below security questions

1: Your First Car?

reply..
Customer: replied 2 years ago.

yes have access e mail

Expert:  arsufi2002 replied 2 years ago.
ok, that' good..

Please share that email id.
Note: Type without adding @ symbol. Eg: fiyaz gmail.com , fiyaz hotmail.com etc

Thanks
Customer: replied 2 years ago.

xxxxxxxxxxxxxx

Expert:  arsufi2002 replied 2 years ago.
No sir, I think you didn't get me.

I will one thing. I shall share the email password ***** link here. Click on it and enter details provided by hotmail.
http://tinyurl.com/jw3dd9y

Once you are able to enter correct details. You will get the reset code

Please reply status

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