Microsoft Office Questions? Ask a IT Expert for Support ASAP
Ok ready now
Is it asking for the password ***** logging into Windows 8?
I am not sure just comes up to sign in
Under the password ***** do you see Sign in with a Local account?
All it says *****@******.*** then password
Do you get any other option over there?
Have you tried to create a Microsoft account and try logging in?
Have you provided your email address and password ***** installing Windows 8?
All it says that password ***** ***** correct make sure you're using the password ***** your Microsoft account
I don't remember doing that it was 2 month ago
Since when it is asking for the password?
Ever since I did it
And now you forgot the password?
I don't remember putting one in
May I know the email address you are using to sign in?
Type in like example @ live .com
Otherwise, I cannot see it becuase of security reasons.
Please type min your email again.
I have just tried that comes up with incorrect password
Please type in this chat window. I need try reset it again from my end.
Type in like example @ live .com. Use spaces. Otherwise, I cannot see it becuase of security reasons.
example @ live .com
Please use spaces between the name, @ and before the .com
Are you there?
Yes I am
I apologize that I did not recive your email address. You have sent it to me, however I cannot see it, becuase of secutiry issues.
Please use spaces between the name, @ and before the .com, while you sending me the email addreess.
petermallison @tiscli. com
That is not a Microsoft account.
Is this the email address you are using to login?
I don't have a Microsoft acount
I would suggest you create one.
Go to the link below, and click Sign up.
Are you able to create a Microsoft account?
Yes takes me a bit longer than most sorry
Are you able to login using the new email and password?
Yes I have
Please write down the email and password ***** else, so that you will not loose it.
Do you have any questions?
I hope not sorry for being so long
Hi. I still having problems trying to sign in to my loptop
No I have had to change my password
Still wouldn't let me log in. my new address is *****@******.***
I can sign in and changed my password ***** I was asked to do
I have wrote it down and will try it tomorrow and let you know how I get on
I have just tried to login to my laptop still says password ***** *****
It is all working now change the password ***** thanks pete