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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I am trying to renew my Microsoft Office 365 Home Premium subscription

Resolved Question:

I am trying to renew my Microsoft Office 365 Home Premium subscription but am having problems. I have evidently forgotten my password ***** on trying to access password ***** your security system does not seem to recognise my email address.
Can you please help?
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.

Hello

My name is James

Welcome to Just Answer

Can i Remote on and have a Look

Remote means A Screensharing Session

its fully secure and built into the JustAnswer Website

If you wish I can send you a link to connect

Cheers James

Customer: replied 3 years ago.

Yes

Expert:  James K. replied 3 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=882877fe-dff5-4ea0-9814-d7d22968bdd9

Click the Link Above

Click the Green I Agree Button

Click RUN/OK/YES if asked

Let me know any Issues
Expert:  James K. replied 3 years ago.
Remote Fix Cheers James
James K. and other Microsoft Specialists are ready to help you