Hello Trevor! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you tried to disconnect the power cord(s) from your internet/wireless modem/router device(s) for about 5 minutes, then reconnect, and check?Have you tried to log in your modem/router, then change the wireless channel to another number, such as 11, 1, 6, etc., and check?
If you do not know how to log in your modem/router, please let me know the brand/model of your internet/wireless modem/router device.Please let me know. Thank you,
No, it usually should not affect your other devices, but if it does, you can always change the channel back to the original number.To log in the router, connect an Ethernet/network cable temporarily from a computer to the router, then go to the website below:http://22.214.171.124(or could be the website http://dsldevice.lan or website http://10.0.0.138), and if prompted, leave the username / password; blank; (or enter enter admin for the username and leave the password; blank; if needed, use your internet server username / password (or call your internet service provider for the router's login website and router's login username/password; as needed)), then go to the option Home Network, then click on Wireless, then click on Configure at the upper right corner, and change the Channel there; if needed, look for advanced option, etc., in order to see the channel optionThank you,